Contact us

Have a question about your order or our products? We'd love to hear from you.

📧 Email: support@offplanstore.com
📞 Phone: +971 58 221 6570
📍 Dubai, United Arab Emirates

We typically respond within 1–2 business days.

Frequently Asked Questions

🌍 Do you ship worldwide?

Yes! We offer FREE worldwide shipping on all orders, without any minimum spend.

📦 How long does delivery take?

Estimated Delivery Times:

🇺🇸 USA: 4–9 business days
🇬🇧 UK: 4–8 business days
🇪🇺 Europe: 4–10 business days
🇨🇦 Canada: 5–10 business days
🇦🇺 Australia: 5–12 business days
🇦🇪 UAE: 4–8 business days
🇸🇦 GCC: 5–12 business days
🌍 Rest of the World: 7–14 business days

👕 What are your t-shirts made of?

Our t-shirts are made from premium-quality cotton selected for comfort, durability, and everyday wear. Soft, breathable, and designed for all-day comfort.

📏 How do I choose the right size?

Every product includes a detailed size guide. If you're between sizes, we generally recommend sizing up for a more relaxed fit.

✅ What is your refund policy?

We will happily offer you a free replacement or full refund If your item arrives damaged, defective, or incorrect.

Contact us within 3 days of delivery attaching your order number and clear photographs showing the defect or damage and we will sort it out for you.

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